The Rawles Clan: Marilyn, Dorothy, Evangelist Bro. Milton, Cleon |
In addition to teaching music at a private Christian academy, Dorothy is also a gifted piano teacher. She typically is in high demand. Many times she has a waiting list. Why? It's really quite simple. The kids that she teaches usually learn how to play the piano. Results my friend, results. That's a principle that works in almost every avenue of life. Why does the company I work for get all the business from certain of our customers even if we may not be the lowest price? They have confidence in what we do. I've been told many times when bidding a project that no matter what we will be the ones doing the work. Results. Why do we listen when people we trust share a recommendation for a service or repair business? We are looking for someone who can get the job done. Bad service and bad results go hand and hand and it seems to be an epidemic that continues to spread. I was telling the wife about this one. I needed to stop by one of the world's largest box stores. Not because I wanted to but mainly because it was on my way home. At the checkout line the lady paying was having trouble getting a form of payment that was acceptable. The fellow in front of me was waiting. I was waiting. The lady was desperately trying to find something. She produced a check and they keyed in the account information on it and it finally went through. I was in a hurry. Next thing we know one of those front of the store walk around people comes up and grabs hold of the young man who was checking us out. She proceeded to loudly tell him the do's and don'ts of punching in and out. Loud. Not even a glance towards those waiting in line. She acted like she was the lord of the rings (as in cash register ringing). She was still barking into the air as she went out of sight. That's one of the main reasons we do our best not to go there as much as we did at one time. Just say'in.
I actually felt sorry for the lady trying all the different forms of payment. She was pretty upset. I would offer her at least one recommendation. Think some about the process. When you are at the checkout typically several things happen. They scan your goods. Then they are ready to process your payment. You should know that. Waiting until everything is scanned and then being told it's time to pay, well, I just think maybe she could have not waited until then to begin the process of going through everything in her purse. Just trying to be helpful here. Nothing more than that. I know. Not everyone thinks the same. But we all can learn. It's especially important if I happen to be third in line behind you. She may not have recognized me. But, there will always be a next time. Right? Okay class, what have we learned today? We learned that you get fidgety and impatient when you have to be in line for too long. I was hoping for something more positive but maybe it will come to you later. Enjoy your day. And, if you don't want to have an experience like the one I described, stay home. Take care and may God bless each one. Amen. ....More later.
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