I do hope all is well with you and yours on this
Thursday, May 14, 2020. I found out they have a software utility that allows one to lay the new phone down beside the old phone and copy the stuff from the old phone to the new phone. They do. I didn't really have much of anything worth keeping from the old phone but I suppose it made a good place to start. As I write this the old phone is broadcasting stuff to the new phone. I'm not exactly certain how it all works but I can imagine what the new phone is thinking about the stuff being sent over. "Hey, buddy, don't you know that all of these programs are obsolete?" My old phone, "It's okay, my user is too and he will never know the difference. Humor him by loading it up anyway." New phone: "I suppose I could rope off an area and mark it prehistoric, haha." Old phone: "Yeah, maybe you could run some Thomas Edison video or something." Okay. I am just joking around, but, they are still sitting there acting like they are doing something. I will let you know if it works. And if it doesn't, I will capture the photos I want in emails or in Facebook Messenger and start over again for the first time. That's my fallback position. Starting over for the first time. You need that to keep hope alive. I'll let you know how it goes. I did have an interesting dialog with the Samsung chat support person. When I described what was happening, he said I should reload the software. I asked if he meant to reinstall the transfer software on both phones or should I just reinitiate the transfer process. To that multiple-choice question, his response was telling: "Yes!" (Update: To keep the stereotype alive, my 23-year-old grandson stopped by and took care of all the transfers, etc., in about 15 minutes.)
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Thanks, Jimmy Jr., for being you and for helping me. |
Most of you probably guessed how that one would turn out. I spent more time explaining how I had done everything just like the instructions said than it took for him to handle everything that needed to be done. The whole time I was talking he was working on the phone and letting his fingers do the walking. He ended with the perfect customer service promise, "Now, Poppy, if you have any more problems just let me know." I love him and appreciate his willingness to help. However, I detest not being able to do these things myself. I actually ran a large networking technology-oriented department. Not bragging, but I have the awards and recognitions to prove I was an excellent manager. People, even back then, were flabbergasted that I could run a large program and not be very technically inclined. I used to tell them I understood 'enough', but, I mostly was good at surrounding myself with super talented people. They helped me choose the right technologies and I helped them to achieve great things for our Company. Today, I could use more than a little 'enough' because I am for the most part a one-person operation. Not really. I have three boys who are all pretty good with technological issues along with many grandsons and granddaughters who know how to get it done. My lack of ability is not for a lack of trying which leads to their response, "Could you just please call me before you get the thing totally discombobulated." That's my world. How about yours?
One of the things that drives me up the wall is when I hear this phrase, "Don't pay any attention to what it's telling you to do. It just doesn't work when you do it that way." They know the shortcuts. I can't even use the longcuts because they don't work. Oh well. It could be worse. When I figure out how it could be I will let you know. We have a friend who is retired-retired but he supports an ancient database that a number of companies still use but no one knows anything about how to program and support it. He's had these same customers for over 25 years. The business applications they use still work fine and they see no reason to change them. Except. This fellow, like many of us, is not getting any younger. There will come a day when they will be forced to upgrade, if for no other reason than to make sure they have readily available support. A younger person could learn how to code and keep up with these systems, however, it would only apply to a handful of users. I used to tell people if a Big Chief tablet and a number 2 pencil works best to solve their problem then that's what they should implement. I'm not sure if that would even apply in today's world. In fact, when it comes to stuff like that I'm not even sure of what I am not sure of. Thankfully, the love of God never changes and He is the same, yesterday, today, and forever.
Amen. ....More later.
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